Software questions: Janus and Mercurius 1 by Martin Gansten I recently installed Janus 4.1 on a machine running Windows XP. The installation was successful, but when I attempt to run the application I get a runtime error message (11: division by zero). Has anyone else experienced this? The Janus tech support didn't recognize it and couldn't really help. Also, I should be glad to hear (privately) from anyone who owns a copy of Mercurius and would be interested in helping me review it for a forthcoming book on primary directions. Quote Wed Jul 16, 2008 9:17 pm
2 by Ed F I had something like this happen. It had to do with the first time the program was started, and it was trying to initialize the atlas and timezone databases. But now I can't remember exactly how I dealt with it. You might try rebooting the machine and then starting Janus again. - Ed Quote Thu Jul 17, 2008 2:35 pm
3 by Martin Gansten Thanks, Ed. I have tried rebooting, reinstalling, and everything else I could think of, but so far no luck... Quote Thu Jul 17, 2008 8:45 pm
4 by Ed F I'll wrack my brain to see if I can remember what the magic incantation was. Quote Thu Jul 17, 2008 8:48 pm
5 by Ed F You might want to try starting (not installing) Janus in "safe mode". I think the issue is available memory, so you want excess background programs not to start. Once you've gotten past that first startup, you can use it normally. Quote Thu Jul 17, 2008 8:53 pm
6 by Martin Gansten Definitely worth a try, but regrettably it didn't do the trick. If you should think of anything else, please let me know. Quote Fri Jul 18, 2008 9:18 pm